What to Include in a Window Cleaning Brief for a Vienna Building
Asking for a window cleaning quote with nothing more than "about thirty windows" usually leads to a rough estimate and surprises later. For a building in Vienna — whether an older Altbau with tall double windows, a modern office or a mixed-use block — a short written brief gives the provider what it needs to price and plan the job properly. It also gives the client a clear basis for judging the result.
Describe the windows, not just the number
List the windows by floor, room or section of the building. Note roughly how large they are, how they open and whether you want the inside, the outside or both cleaned. Box-type double windows, common in older Viennese buildings, have several glass surfaces per opening, so it helps to say so. Labelled photos are useful: a picture named "2nd floor, meeting room, east side" is far easier to work with than an unsorted set of images.
State clearly whether frames, sills, blinds or glass doors should be included. They are not automatically part of a window cleaning job, and leaving them unmentioned is a common source of disagreement.
Explain how the windows can be reached
- Which floor each window is on and whether it opens fully.
- Furniture, plants or equipment in front of windows.
- Rooms that are locked or only available at certain times.
- Courtyards, street-facing façades or skylights that may need special access.
Let the provider decide which methods and equipment are safe for the situation, and leave uncertain points open until they have assessed them. If permission is needed from a property manager or neighbours — for example to use a courtyard or set up equipment on the pavement — agree in advance who will arrange it.
Mention marks honestly
Describe what you can see: ordinary dirt, limescale, paint spots, sticker residue or marks left after building work. Avoid scraping or using strong chemicals before the provider has looked, because some marks may turn out to be scratches or damage rather than dirt. Ask what result is realistic, and record any limitations in the written scope.
Plan preparation and timing
Agree who clears window sills and moves furniture, and which items must stay in place. In offices, mention meetings or busy periods when certain rooms cannot be entered; a room-by-room schedule often works better than expecting the whole building to be free at once. When contacting a Reinigungsfirma Wien such as Cleanify, send the window list, photos and access notes together, and ask the team to confirm what is included, what preparation is needed and what could lead to a changed appointment.
Check the result together
After the job, look at the agreed windows in good light and check any included frames or sills. If something is not right, point to the specific window rather than describing the whole job in general terms, and refer back to anything discussed beforehand.
Keep the brief for next time
Save the final window list and update it when the building or access arrangements change. The next booking then starts from an accurate record instead of another guess.
Business details
Cleanify - Professionelle Reinigungsfirma Wien & Umgebung
Karl-Czerny-Gasse 4, 1200 Wien, Austria
+43 699 17777752
